Because of our years of testing and solid performance, we have in place a limited lifetime warranty on all our Hose Assemblies and most metal components of the system. The one part of the first spraying systems that was once a problem, is a problem no more.
This warranty covers any seal failure of the hose assembly or failure of the hose itself, tank welds, and tank fittings under normal film/tint/PPF installation conditions, for a *lifetime. This includes components of the hose and spraying assembly, connections, and trigger assembly**.
This warranty does not cover neglect, or misuse. This warranty applies to the hose assembly itself, and all related and replaceable components, but does not include quick disconnects, plastic trigger housings, or nozzles.
This warranty is null and void if the assembly is altered in any way from its original form, or if the assembly is used in a manner in which it wasn’t designed, or if it has been abused/damaged**.
To file a claim, send us an email, stating the nature of the situation where failure occurred, and include pictures of the failure along with a copy of your original receipt or order number. We will then evaluate your situation, send replacement parts, and a shipping label for the failed products to be shipped back to our Warranty Processing Department.
*Lifetime expectancy of a shop pressure sprayer assembly is 20 years, though we have seen our own ongoing tests still in action today, after 22+ years. We will stand behind this product!!
**If your assembly has been mistakenly damaged, and is not covered for warranty replacement, we will still honor you as a loyal customer, and we are ready to rebuild/repair/replace your assembly at minimal costs to you. If you know you need repairs that are not covered, just send us an email, and we will gladly serve your needs (please attach any photos of the damage). If you have a 3/8″ hose assembly, and file a warranty claim, your replacement will be 1/4″ hose in the same color as your original order, unless specified otherwise.